Eyevalley
Carefully Chosen. Comfortably Experienced.
Genuine Products
Authentic Eyewear
Stylish Eyewear
Modern Designs
Premium Quality
Quality You Can Trust
Trusted by 50,000+ Customers
Loved Across Bangladesh
Your Vision, Our Care
Care Beyond Eyewear
Delivery & Return Policy
Quality Meets Comfort.
Delivery Policy
Fast, Safe & Secure Delivery -
A BDT 100 deposit is required to confirm your online order. It will be adjusted against your final order value.
Every eyewear item is carefully packed and sent in a sealed box.
We are not responsible for delivery delays caused by an incorrect address or phone number.
When receiving your parcel, please check that the box seal is intact. If the seal is broken, inform the delivery representative on the spot.
Delivery Charges
Affordable Delivery Across Bangladesh
AREA
Charge
- Inside Dhaka
- Sub Area
- Outside Dhaka
- BDT 70
- BDT 100
- BDT 130
Return & Exchange Policy
Shop with Confidence
AREA
Time Limit
- Inside Dhaka
- Sub Area
- Outside Dhaka
- 24-48 hours
- 24-48 hours
- 48-72 Hourss
- Eligible Cases
- Wrong product delivered
- Manufacturing defect or damage
- Product received in damaged condition
- - Prescription lens errors on our part (for example, power not matching the prescription)
- ❌ Not Eligible
- ❌ Used products, or products damaged by the customer
- ❌Returns without original packaging
- ❌- Eyewear fitted with prescription lenses (this does not apply if the error is ours, in which case we will return or exchange it)
- Conditions
- Requests must be made within the time limit above.
- The product and packaging must be in their original condition.
- Please contact Customer Care with your order number, name, and phone number.
- Refund
- Approved refunds will be processed within [14 ] working days.
- Refund method: bKash / Nagad / Bank
- BDT 100 deposit: [Refundable / Non-refundable]
- Contact Us
- Hotline: 09610099100
- WhatsApp: 01329-764610
- Email: info@eyevalley.net
- Hours: 10:00 AM – 7:00 PM