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WHERE'S MY ORDER?

Your EyeValley frames are on the move. See where they’re at!

RETURN MY ORDER

Not quite the right fit? No hard feelings.

HOW CAN WE HELP?

    ASK AN EYEVALLEY FRAME FIT SPECIALIST

    Whether you’re discovering EyeValley for the first time or already part of our eyewear family, we’re here to help you find your perfect pair!

     

    Chat With Us

    Info@eyevalley.net

    +880 9610-099100

    FREQUENTLY ASKED QUESTIONS

    What should you bring to your eye exam?

    Bring your current glasses or contact lenses, your previous prescription (if you have one), and a list of any medications you take.

     

    Do I need a prescription before buying EyeValley eyeglasses?

    No. You can enter your prescription online, or visit our showroom for a free eye test.

     

    Is the eye test really free?

    Yes. We offer a complimentary eye test at our showroom, and free eye care for the whole family.

     

    Can I get prescription lenses in-store after my eye exam?

    Yes. Choose your frame after the exam and we’ll fit lenses to your prescription.

     

    Do you offer free eyeglass servicing?

    Yes. Visit our showroom for free adjustments and servicing of your glasses.

     

    How do I add my prescription when ordering online?

    Choose a frame, then use the “Add Lens Details” step to enter your power or upload a photo of your prescription.

     

    What are your shipping and delivery options?

    We deliver across Bangladesh. Inside Dhaka: [24 hours] working days. Outside Dhaka: [72 Hours] working days.

     

    How do I return or exchange an item?

    Contact us within [7] days of delivery. Items must be unused and in original packaging. Start your return using the button above, or message us.

     

    If you have any questions or require further assistance, please do not hesitate to contact us – our EyeValley Family Members will gladly assist you!

    CONTACT INFO

    Telephone: +880 9610-099100
    Email: Info@eyevalley.net
    Wholesale: wholesale@eyevalley.net
    Partners: partner@eyevalley.net

     

    CUSTOMER SUPPORT HOURS

     

    Saturday – Thursday: [10:00 AM – 8:00 PM]
    Friday: [2:00 PM – 8:00 PM]

    Visit Us In Shop

    Come try on frames in person, get a free eye test, and enjoy personalized assistance from our team.