CONTACT US

WHERE'S MY ORDER?
Your EyeValley frames are on the move. See where they’re at!

RETURN MY ORDER
Not quite the right fit? No hard feelings.
HOW CAN WE HELP?
ASK AN EYEVALLEY FRAME FIT SPECIALIST
Whether you’re discovering EyeValley for the first time or already part of our eyewear family, we’re here to help you find your perfect pair!
FREQUENTLY ASKED QUESTIONS
Bring your current glasses or contact lenses, your previous prescription (if you have one), and a list of any medications you take.
No. You can enter your prescription online, or visit our showroom for a free eye test.
Yes. We offer a complimentary eye test at our showroom, and free eye care for the whole family.
Yes. Choose your frame after the exam and we’ll fit lenses to your prescription.
Yes. Visit our showroom for free adjustments and servicing of your glasses.
Choose a frame, then use the “Add Lens Details” step to enter your power or upload a photo of your prescription.
We deliver across Bangladesh. Inside Dhaka: [24 hours] working days. Outside Dhaka: [72 Hours] working days.
Contact us within [7] days of delivery. Items must be unused and in original packaging. Start your return using the button above, or message us.
CONTACT INFO
Telephone: +880 9610-099100
Email: Info@eyevalley.net
Wholesale: wholesale@eyevalley.net
Partners: partner@eyevalley.net
CUSTOMER SUPPORT HOURS
Saturday – Thursday: [10:00 AM – 8:00 PM]
Friday: [2:00 PM – 8:00 PM]
Visit Us In Shop
Come try on frames in person, get a free eye test, and enjoy personalized assistance from our team.


